Logistics management
prerequisitecourse:
Management Science,operationalresearch.
OBJECTIVES
Logistics Management provides a practical, management perspective of the following areas of logistics: distribution, transportation, order fulfillment, sales and operations planning, importing/exporting, global logistics, introduction to logistics portions of ERP systems, third party logistics, managing people & change within the supply chain, the greening of the supply chain, key performance indicators, and recent supply chain technologies such as RFID. The course is designed for MBA students who have had little or no previous coursework or professional experience in logistics.
PROGRESSIVE ASSESSMENT
Class Contribution (40%)
Thesis Writing (60%)
RECOMMENDED TEXTS
1. Lambert, D.M., Stock, J.R., and Ellram, L.M., Fundamentals of Logistics Management, McGraw Hill, 1997, ISBN 0256141177.
2. Stock, J.R. and D.M. Lambert, Strategic Logistics Management, 4th Ed., Irwin Professional Pub., 2000, ISBN 0256136874.
3. Bowersox, D.J., Closs, D.J., and Cooper, M.B., Supply Chain Logistics Manageme- nt. 3rd Edition, McGraw Hill, 2009, ISBN: 0071276173
TOPICS TO BE COVERED IN THE LECTURES/ CLASS SCHEDULE
Week 1: To indentify how logistics affects the economy and the profitability of corporations; to briefly explore how logistics has developed over time; to understand how logistics contribute to value creation.
Mentzer, J.T., Managing channel relations in the.21stcentury, Journal of Business logistics, 14, no.1 1993, 27-41.
Turer, JR. Integrated supply chain management: what’s wrong with this picture? Industrial Engineering 25, no. 12, pp. 52-55.
Week 2: To define customer service; to show the central role that customer service plays in an organization’ marketing and logistics efforts; to show how to calculate cost-revenue trade-offs; to illustrate how to conduct a customer service audit; to identify opportunities for improving customer service performance.
Byme, Pat. Improve the customer service cycle, transportation and distribution, 33, no 6(June 1993), pp. 66-67.
Catolano, D., and Bill R., Customer service: a process approach, Perspectives, a publication of CSC consulting, 1994, pp.1-7.
Week 3: To provide an overview of the ways that computers can be used in logistics operations; to show how the order processing system can influence the performance of logistics activities; to show how the order processing system can form the core of logistics information systems at both a tactical and strategic level, supporting customer service goals.
Cooke, James Aaron. Computers lead the way to total inbound control, Traffic management, 29, no. 1, pp.50-53.
Skupsky, Donald S. Keeping records in the electronic age, NAPM insights, May 1994, pp 6-7.
Week 4: To discuss the role of information technology in supporting time-base competition; to identify uses of advanced information technologies, such as decision support systems, artificial intelligence, and expert systems, in logistics.
Bender, Paul S. Using Expert systems and optimization technique to design logistics strategies, Proceedings of the annual conference of the council of logistics management Cincinnati, OH: Oct. 1994, 16-19.
Carbone, James. Make way for EDI. Electronics purchasing, Sept, 1992, pp. 20-24.
Mules, Glen R.J. EDI security and control, NAPM Insights, June 1992, pp. 12-13.
Week 5: To examine how the basic concepts of inventory management are applied; to illustrate how to calculate safety stocks; to show how production policies influence inventory levels; to demonstrate how inventories and customer service levels are interrelated.
Georgeoff, David M. and Robert G. Murdick. Managers guide to forecasting, Harvard business review 64, no. 1, 1986, pp. 110-120.
Jain, C. L. Myths and realities of forecasting, Journal of business forecasting, Fall 1990, pp,18-29.
Week 6: To explore how inventory investment influences corporate profit performance; to demonstrate how inventory management contributes to least total cost logistics; to calculate inventory carrying costs; to present ways to recognize poor inventory management.
Andel, Tom. Inventory Horror stories. Transportation and distribution, Buyer’s guide issue 1995, pp BG3-BG6.
Copacino, William C. Moving beyond ABC analysis, Traffic Management, 33, no. 3. 1994, pp 35-36.
Week 7: To identify the activities of materials management; to examine the concept of total quality management; to identify and describe a variety of materials management philosophies and techniques, including Kanban/just-in-time, MRP, and DRP.
Daugherty, Patricia J. and Michael S. Spencer. Just-in-time concepts: Applicability to logistics/transportation, International Journal of Physical distribution and logistics Management, no, 7, 1990, pp 12-18.
Lam, Karen D. The future of total quality management(TQM). Logistics spectrum 24, no 4, 1990, pp, 45-48.
Week 8: To examine transportation’s role in logistics and its relationship to marketing; to describe alternative transport modes, intermodal combinations, and other transportation options; to examine the impact of deregulation on carriers and shippers.
Buxbaum, Peter A. Winning together. Transportation and distribution, 36, no, 4, 1995, pp, 47-50.
Cook, Peter NC. Value-added strategies in marketing. International Journal of Physical distribution and Logistics Mnagement 20, no. 5, 1990, pp 20-24.
Week 9: To examine the issues of transportation cost and performance measurement; to examine international dimensions of transportation; to identify major transportation management activities of carriers and shippers; to identify areas where computer technology is important.
Gooley, Toby B. How to choose a third party, Traffic management 32, no, 10, 1993, pp 85A-87A.
Richardson, Barbara C. Transportation Ethics, Transportation quarterly, 49, no 2, 1995, pp 117-126
Week 10:To show why warehousing is important in the logistics system; to indentify the major types or forms of warehousing; to examine the primary function of warehousing; to compare public and private warehousing from financial perspective.
Ackerman, Kenneth B. the deming management message: it can work in your warehouse, Warehousing Forum 11, no. 4 1996, pp 1-2.
Copacino, William C. How warehousing provides a competitive edge, Warehousing Forum 6, no. 10 1991, pp 1-4.
Week 11: To identify the factors that affect the size and number of warehouses; to examine the warehouse site location decision from macro- and microperspectives; to describe the factors that affect warehouse layout and design; to describe global warehousing issues.
Ho, Peng-Kuan, and Jossef Perl, Warehouse location under service-sensitive demand, Journal of business logistics, 16, no 1, 1995, pp133-162.
Van Oudheusden, Dirk L., and Peter Boey, Design of an automated warehouse for air cargo: the case of the Thai air cargo terminal, Journal of Business Logistics 15, no 1, 1994, pp 261-285.
Week 12:To provide an overview of the various types of automated and nonautomated materials handling systems; to examine the role of warehousing in a just-in-time environment; to identify the role of packaging in the warehouse operation; to demonstrate the important role of computer technology in materials management.
Ackerman, Kenneth B. The changing role of warehousing, Warehousing Forum, 8, no 12, 1993, pp 1-4.
Andel, Tom. The environment’s right for a packaging plan. Transportation and Distribution, 34, no 11. 1993, pp 66-74.
Week 13:To identify the activites that must be performed by the purchasing function; to describe the impact of JIT production on purchasing; to present issues in purchasing cost management; to illustrate the role of partnering in supplier relationship management.
Dobler, Donald W. and David N. Burt. Purchasing and supply management, 6thed, New York: McGraw-Hill, 1996.
Newbourne, Paul T. The role of partnerships in strategic account management, the international journal of logistics management, 8, no 1, 1997, pp 67-74.
Week 14: To identify some of the controllable and uncontrollable factors that affect global logistics activities; to describe the major international distribution channel strategies: exporting, licensing, joint venture, ownership, and importing; to highlight the elements involved in managing export shipments.
Aurik, Jonan C. and Jan Van De Dord, New priorities in logistics services in Europe, Transportation and distribution, 35, no, 2, 1995, pp 43-48.
Dempsey, William and Richard A. Lancioni. How to improve your international customer service, Management decision, 28, no, 3, 1990, pp 35-38.
Week 15: To identify how an effective logistics organization can impact a firm’s efficiency and effectiveness; to describe various types of logistics organizational structures; to explore the factors that can influence the effectiveness of a logistics organization; to examine an approach to developing an optimal logistics organization.
Ayers, Allan F. Function vs Form: the logistics dilemma, Transportation and distribution, presidential issue, 31, no 11, 1990, pp, 10-14.
Totoki, Akira, Management style for tomorrow’s needs, Journal of Business Logistics, 11, no 2, 1990, pp 1-4.
Week 16:To demonstrate how to use logistics costs for decision making; to explain how to measure and control performance of the logistics function; to show how to cost justify changes in logistics structure.
Carter, Joseph R. and Bruce G. Ferrin. The impact of transportation costs on supply chain management, Journal of business logistics, 16, no 1, 1995, pp 189-212.
Roth, Harold P. and A Faye Borthick, Are you distorting costs by violating ABC assumptions? Management Accounting, 73, 1991, pp 39-42.